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Knowledgebase: Frequently Asked Questions
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Is account verification necessary?
Posted by Homi .M on 20 November 2012 11:56 AM
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Of course, it is. Account verification is necessary for withdrawal and depositing by some methods. You can deposit via all e-wallet methods and trade without verification, but you cannot withdraw your money. Please click here to see how to verify your account. In case you don't find the answer for a question that interests you in this section or in the Knowledgebase, please contact the Client support department via live chat or request for a callback. | |
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Comments (2)
faridelis
21 November 2012 07:55 PM
i can't get verification code via sms even tho i put a correct phone no
Nina .N
30 May 2014 04:54 PM
If you receive neither the verification code via SMS nor phone call, please contact our Support Department via live chat.