Knowledgebase
Withdrawal Fees and Limitations
Posted by Paul .W on 31 October 2013 04:59 PM

Please note that the general rule regarding withdrawal is that to withdraw, you have to use the same method you already used to fund your account.

If you deposited by Credit/Debit card, check this link out on how to withdraw: How to withdraw when I used Credit/Debit card to deposit?

- As is shown in the table below, the minimum withdrawal by Neteller is $5. The withdrawal fee depends on your amount of withdrawal. If you withdraw less than $50, the withdrawal fee is $3 + 4% of your withdrawal amount. But for withdrawal of more than $50, that is just 4% of your withdrawal amount.

- The withdrawal fee by "Wire Transfer" depends on your amount of withdrawal. If you withdraw less than $1000, the withdrawal fee is $100. But for withdrawal of more than $1000, that is 9% of your withdrawal amount. Also, the minimum amount of withdrawal is $500.

- Withdrawal fee by "PayPal" is 9%.

- Withdrawal fee for amounts less than $50 via all other methods is $3, and the minimum amount of withdrawal is $5.

 
 
 
Minimum Deposit
Minimum Withdrawal
Deposit Fee
Withdrawal Fee
Wire Transfer
$500
$500
0
WD < $1000 = $100 – WD > $1000 = 9%
Credit/Debit Card
$50
$10
0
WD < $300= 5%
PayPal
$50
$5
0
9%
NETELLER
$2
$5
0
WD < $50 = $3 + 4%, WD >$50 = 4% 
  Payza
$1
$5
0
WD < $50 = $3
Perfect Money
$1
$5
0
WD < $50 = $3
Skrill
$1
$5
0
WD < $50 = $3
Sticpay
$1
$5
0
WD < $50 = $3
Webmoney
$1
$5
0
WD < $50 = $3
Cryptocurrency
$1
$5
-10%
Not fixed 0% to 10%
 
 Please Note: 
  • The minimum amount of withdrawal via all e-wallet methods (PayPal, Skrill, …) and credit/debit card is 50$ for clients whose balance is more than 50$ and for those whose balance is less than 50$ is as much as their balance.
  • The minimum amount of withdrawal by Crypto-currencies like Bitcoin is $5. Please note that there could be a withdrawal fee of up to 10% in this withdrawal method, which is decided based on not misusing our promotion on deposit by crypto-currencies and the client’s trading behaviour.
 
In case you don't find the answer for a question that interests you in this section or in the Knowledgebase, please contact the Client support department via live chat or request for a callback.
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Comments (6)
Johan v Wyk
05 June 2015 05:39 PM
I made a withdraw to Skrill of $179 but it was rejected and the reason was the amount is to small.

What must it be?
Homi .M
08 June 2015 11:26 AM
A client can withdraw his/her equity minus credit. In order to know how much exactly you can withdraw, please contact us via email to: [email protected]
Mauricio W.
30 June 2015 08:41 PM
Its been over 24 hours since I requested my withdrawal via paypal on a business day. Please explain.
Madona .Z
08 July 2015 03:15 PM
Hello Mauricio,
Your withdrawal request is done. Withdrawal process takes 1-24 hours, but sometimes it needs a little bit more to be checked. Usually, It is done from our side in less than even 24 hours.
Marco
07 June 2016 10:19 AM
Hello.
My account number is 34116.
I have deposited 3000 USD with my credit card via Gate 1.
I have gained 61.35 USD and I have done a withdrawal request for 3061.35 USD on 2016-05-24.

The sum of money arrived on my credit card are only 3000 USD.

I've also talked to my bank operator and he said you have applied a commission of 5 USD, which I think it's not due.

Could you please clarify?
Anna .T
08 June 2016 01:20 PM
Generally a withdrawal process by card takes some specified time due to the merchant policy and bank process. Also, there is no withdrawal fee for an amount that you requested. Please send an email to [email protected] in order to have your request re-checked and receive guidance.