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Knowledgebase: Frequently Asked Questions
What should I do if I receive an “Invalid account” error in my MT4?
Posted by on 16 December 2013 01:17 PM
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- Please, make sure that you have entered all the details correctly.- "Login" is your real account number, which consists of 5 digits.- "Password" is your real account master password. Please note: If you have forgotten your "Master Password", you can set a new password for your trading account by clicking on your account number from the Live Accounts list under "MY ACCOUNT" tab, "Account Dashboard" section in the Client Cabinet.- Make sure that you are not entering any extra blank space or extra characters while typing your account information in the "Login" window of your MT4.- Please, make sure that you have chosen "Fxglory-Real Server" in "Server" field while logging in. In case you don't find the answer for a question that interests you in this section or in the Knowledgebase, please contact the Client support department via live chat or request for a callback. | |
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